The Government plans to expand the number of Huduma Centres across the country to 290, with the long-term goal of ensuring every constituency has at least one centre offering essential public services.
Public Service Cabinet Secretary Geoffrey Ruku said the initiative is part of the government’s broader public service reforms aimed at bringing services closer to citizens while reducing the time and cost of accessing government offices.
“Our goal is to ensure that every constituency has a Huduma Centre where citizens can conveniently access essential government services,” Ruku said during a public engagement session hosted on his social media platforms.
According to the Cabinet Secretary, the expansion is expected to improve efficiency, promote inclusivity and enhance equitable access to public services in line with the Constitution.
The announcement comes as the Ministry continues to implement reforms intended to modernise the public service through digital transformation, improved governance and enhanced accountability.
Ruku said the government is also digitising public service systems, strengthening performance management and carrying out a nationwide payroll audit to eliminate ghost workers and other irregularities.
To increase public participation, the Cabinet Secretary announced that the Ministry will hold weekly online engagement forums where Kenyans can ask questions, submit feedback and propose solutions to improve government service delivery.
He said the reforms are guided by the national values and principles of governance under Articles 10 and 232 of the Constitution, which require public institutions to uphold accountability, transparency, integrity and professionalism.
The Cabinet Secretary also disclosed that the Ministry is finalising a national internship policy that will provide a transparent framework for recruiting and managing interns across the public service, creating more opportunities for young people while strengthening Kenya’s workforce.
